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The Critical Path / eMail Newsletter
Provocative Musings for the Irreverent Product Developer

Issue 6.3 / April 29, 2004


Contents:

  • Why I Hate Moore's Law <read>
  • HyperLinks: Because They Can <read>
  • Top Ten Signs Your New Boss Was a Reality TV Producer <read>
  • MRT NewsBriefs <read>
  • Calendar of Events <read>

Why I Hate Moore's Law

Most of you are probably familiar with Moore’s law as the principle that computer processing power (or, specifically, transistor capacity on a chip), doubles approximately every 18 months. But did you know that most experts estimate that silicon’s physical limitation will hit the wall somewhere around 2018? Innovations will probably allow further advancements in traditional computers beyond this end date, but most predict true evolution of computing power will only happen with such things as “optical” processors, or a little theoretical thing known as the “quantum computer.”

Moore’s law is talked about a lot, it’s a media darling, which means many have misapplied it and quoted it inaccurately, this article included. People have tried to apply Moore’s law to many things outside computing, from warfare to the overseas cost of human labor, with varying results. What people don’t mention too often are the dark sides of Moore’s law and their various consequences. Specifically, though, one thing that negatively affects us about this famous idea is not how it drives improvement, but how it drives humans to live up to it

It should not be a shock that, almost in parallel, the amount of potentially relevant information being pushed to and pulled from human beings seems to have undergone similar exponential increase to the technology that makes their circulation possible. I don’t know if the amount of things being communicated is significantly greater, but the variety of media and number of channels we are plugged into effectively amplifies ALL of it.

The web, cell phones, email, instant messaging, over 1000 cable channels, satellite radio, and many other communication forms have made it increasingly difficult for limited human brains to process data adequately. Not only is there more noise, but a higher percentage of the noise has become signal, hence difficult to ignore. For example, how many of us have accidentally destroyed a valuable email while deleting spam?

In computers, it has been a difficult game to balance software capability with processor performance. To date, the rule of thumb has been that software fills all available capacity within one or two release cycles, just before the next level of processing speed is unveiled. The same happens to human information and communication, it fills all available capacity, the major difference being that human cognitive processing speed does not evolve in tune. It’s like taking an Intel 386 processor and doubling the amount of cables plugged into the box every 2 years.

This information over stimulus can create a type of attention deficit disorder that makes work like product development extra challenging. Harvard Business School professors Wheelwright and Clark are oft cited for their research which determined that beyond 2 or 3 projects, a person’s ability to contribute to each project diminishes substantially. This is a reflection of the situation of “bad multitasking,” where too many parallel activities proliferate defect opportunities — i.e. they make more mistakes possible, as well as likely.

Wheelwright and Clark notwithstanding, two additional ideas are needed to explain bad multitasking: 1) many more places and people break the 2-3 project ceiling and work on too many things than do not; and 2) information and data volumes have increased within projects to make each individual project more of a burden. Moore’s law strikes again in how aggressive evolution of technology creates a necessary complexity within products that then create even more meta-information that must be managed. Add to this the resource crunch many companies face today, post-layoff era, and the problem compounds itself yet again. We won’t even mention the amount of time many folks spend in meetings or the additional complexities of inter-company partnerships and outsourcing.

At the front end of this article we mentioned how Moore’s Law has a theoretical end date. Of course, people do not expect computing power to freeze at that time, many even predict that we will find ways to eke out even more performance from traditional silicon. However, we must expect the same will happen with information -- that the problem will continue to get worse until some crisis forces a solution or that people will reach their limit and ricochet the other direction from the sheer tension of it all.  Will there be a crash or burst bubble of some sort? We should find out sometime in the next 14 years.

Related HyperLinks:

Next Month from TCP:
We build on these ideas from Moore’s Law and enter the bizarro world of Quantum Computers as a model for how companies and people communicate and manage information.

Any reaction to this article? Send your feedback to gregg@roundtable.com


HyperLinks: Because They Can

Link: http://www.time.com/time/2003/inventions/  

TIME inventions

Since 2001, Time Magazine has been running an annual feature on the respective year’s “coolest inventions.” You may not agree that all of their selections are truly “cool” (Nasal mist flu shot? Cialis?), but you’re sure to see something in the collection that you couldn’t have possibly imagined yourself (Fish-leather clothing; remote controlled smart ovens). You’ll even see the most recent “world changing” device by Segway creator, Dean Kamen.

If you’re a regular reader, you’ve maybe noticed that we like to feature collections like this in the newsletter. While they have little to no value in a practical sense, they can be fun as a pseudo anthropological exercise. I often wonder how the current epoch will be viewed when we become prehistoric and future man has only vintage records such as these through which to piece together a picture of 2004 reality.

Similar web reviews from TCP:


Top Ten Signs Your New Boss Was a Reality TV Producer
From the MRT satellite office in Los Angeles, CA

10. About halfway through the project, all the people you laid off get reassigned to you

9.

You have to meet with him more than once about excessive use of the phrase “you’re fired."

8.

Your phone receives a text message that today’s office challenge is to work all day with no caffeine

7. Seems completely oblivious to the poor quality of his hairpiece
6. Instead of your immediate supervisor, performance reviews now conducted by tart-tongued Brit
5. Constantly emails you .mpeg files of your colleague’s “confessionals” in the storeroom
4. Instead of confronting you with problem issues, decides to roam around naked until you quit
3. Every week, he leads a meeting where you vote one customer requirement off the spec sheet
2. Says he’ll give an extra week’s vacation to whoever eats the most runoff from the stereolithographer
...and the number one sign your new boss was a reality TV producer:
1. Proclaims the major goals of the project to be 1) score in the top percentile for customer satisfaction; 2) reduce subassembly costs by 20%; and 3) find him the perfect bride

Top Ten List Archive

Product Development Metrics Handbook


MRT NewsBriefs

  • 2004 GGI Metrics Survey

It’s time once again for Goldense Group, Inc.’s biennial research survey, the results of which are traditionally reported first at MRT’s annual metrics conference. This year’s survey will focus on the processes and relationships between the selection of innovative new products and the intellectual property that is produced. Participants will receive a free copy of the robust 40-50 page executive summary after results are fully analyzed. Deadline for returning the survey is July 1, 2004. Click here for details.

  • Call for Papers – 9th Annual Metrics Conference

MRT is currently accepting abstracts and proposals for industry case presentations at our long running conference series on product development and R&D metrics. Deadline for submission is May 3, 2004. Click here for details.

  • Win Tix to see the Boston Red Sox at Fenway Park!

Everyone who registers by May 17th for our upcoming August Executive Session, “Better, Faster Innovation,” will be automatically entered in a drawing to win tickets to see the Red Sox play at Fenway Park on the evening of August 10th, the night before the workshop begins. Click here for details.

  • FREE book offers from MRT

We’d like to help you complete your summer reading list with some free books offered in conjunction with some upcoming events. Here’s how to pick up these hot topic tomes:

“Experimentation Matters” by Stefan Thomke, Harvard Business School – Free copy to all participants of Better, Faster Innovation: Leading the Flexible Enterprise
Managing New Products Managing New Products: Using the MAP System to Accelerate Growth by Tom Kuczmarski, Kuczmarski & Associates – Free copy to all attendees of our Ninth Annual Metrics Conference

Calendar of Events

  • Audioconferences
  • Conferences
  • Workshops

To inquire about exhibit and sponsorship opportunities at MRT events, please contact Beth Schrager at schrager@rcn.com or by phone at 978-263-9931.


Administrivia

The Critical Path is a free monthly e-mail newsletter written by:

Gregg Tong
Management Roundtable, Inc.
92 Crescent Street, Waltham, MA 02453 USA
Tel: (781) 891-8080 Fax: (781) 398-1889
Gregg@roundtable.com

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